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Frequently Asked Questions

Are the wine tours conducted in rainy weather?


Yes, our tours run rain or shine. If there is inclement weather causing a tour cancellation, you will be notified.




What should I wear?


Our tours are casual and comfortable. Wear what you feel good in! There will be minimal walking.




What does the tour price I pay cover?


Pretty much everything except a tip for your Tour Director and any extra wine (or food) you may choose to purchase. Your transportation, Tour Director, wine tastings at two wineries and a three-course meal with wine at the third wine establishment, and gratuities at the wineries and restaurant are all included.




How much do the tours cost?


Lunch tours are $115.00 per person. Dinner tours are $125.00 per person. Pricing includes tax.




Do you offer lunch and dinner tours daily?


Yes, as long as we have a minimum of four guests, the tour will go on.




How do the tours work?


Our tour guide begins his hotel pick-ups Monday-Saturday at 11:30 a.m. (lunch) and 5:30 p.m. (dinner) and Sunday at 12:30 p.m. Once all the guests are aboard, your professional guide will discuss Texas wine making and a brief history of Grapevine. Once you arrive at your first wine venue, you’ll enjoy a wine tasting for approximately 45 minutes. Then the tour proceeds to the second and third stops. At the conclusion of the tour, your guide will return you to your original pick-up location.




What if I am a local and not staying at a hotel?


Our regular pick-up hotels welcome you to park in their lots and board our bus there. The Embassy Suites DFW North and Hilton DFW Lakes offer complimentary parking. The Gaylord charges for parking.




Is it ok to park at the hotels you pick up at?


Yes, parking is complimentary at Embassy Suites DFW North and Hilton DFW Lakes. There is a fee for all parking at the Gaylord Texan Resort.




Which wineries will I go to?


We have many fantastic wineries in Grapevine. We schedule the wineries based on group size, time of day and the wineries’ availability. We will do our best to accommodate special requests if you contact us in advance.




When is the meal served?


Typically lunch tours enjoy their meal at the second stop (approx. 1:00 p.m.) and dinner tours enjoy their meal at the first or third stop (either 6:00 p.m. or 8:00 p.m.), though there are variations at times.




Is gratuity for your tour guide included in the price?


No. Please let your guide know how much you appreciate his professional and informative tour by tipping him at your discretion at the conclusion of your tour.




Where do you pick up at the hotel?


Embassy Suites DFW North: Ballroom entrance on the west side of the hotel (map) Hilton DFW Lakes: Main lobby circle drive entrance near the bell stand (map) Gaylord Texan: Tour lobby entrance (map)




What are the hotel’s addresses?


Embassy Suites DFW North - 2401 Bass Pro Drive, Grapevine, TX 76051 Hilton DFW Lakes Hotel - 1800 Texas 26, Grapevine, TX 76051 Gaylord Texan Resort - 1501 Gaylord Trail, Grapevine, TX 76051




How long do the tours last?


Our lunch and dinner tours typically run about four hours in length. We usually allow an extra 30 minutes on our weekend dinner tours for our guests to enjoy their meals at a more leisurely pace.




Are there special diet accommodations at your meal?


You may order vegetarian at all our restaurants. We may be able to accommodate gluten-free, depending on the restaurant on your tour. Please note that our winery and restaurant partners do not provide vegan meals or vegan wine. Please note your reservation preferences at time of booking or call 817-259-WINE (9463) to discuss further.




What if I have dietary restrictions or allergies?


Please let us know when you are making your reservation if you have dietary restrictions or allergies, and also let your Tour Director and/or server know. The restaurants will do their best to accommodate your needs. If you are concerned, please call us to discuss beforehand.




Can I shop during the tours?


You may buy wine and, in some cases, wine related accessories at our wineries. Also, we often have extra time after lunch during our lunch tours and allow for some shopping time in historic Downtown Grapevine.




Are there any beverages other than wine offered on the tours?


You are welcome to enjoy a soft drink, iced tea, coffee or water with your meal at no additional charge.




How soon should I book in advance?


Our weekend tours sell out regularly, so we recommend you book as soon as you know your preferred date to ensure a spot on our tour.




Can I pay book/online?


Yes! Click Here!




Do I need to print tour tickets?


No, please give your name, or the name under which your party was booked, to your Tour Director as you board the tour bus.




Do I have to purchase tickets in advance? Can I pay cash?


All tickets must be pre-paid via credit card. Our Tour Directors do not accept any form of payment. You MUST have a reservation prior to the tour.




What is your cancellation policy?


Due to the pandemic, we've revised our refund policy. Now, if you're not feeling well, give us a call at 817-259-WINE (9463). So long as you call us before your tour begins, we'll either refund your money or reschedule you to a later date.




If a tour is sold out, is there a waiting list?


Yes, please call 817-259-WINE (9463)




Can I book a private tour?


Yes, please call with your chosen tour date for details. There may be a minimum guest requirement and additional charge.




How do I redeem my gift certificates?


If your certificates were purchased before January 1, 2020 please call 817-259-WINE (9463) to make your reservation and let the reservationist know your gift certificate number upon booking. Your Tour Director will collect your gift certificates at the beginning of the tour, so be sure to bring them with you. If your certificates were purchased after January 1, 2020 please enter your gift certificate number at the payment information section when making your reservation.




How much food is served on the tours?


You will enjoy a three -course meal, including a salad or soup, entree and dessert. Plus wine, of course.




What restaurants will we visit for our meal?


We typically visit Farina's Winery, Eno’s, Winewood Grill, or Mesa.




Are cameras allowed on the tours?


Yes, please take as many photos as you like and make sure to share and check in on social media, too!




Who should attend?


Anyone wanting to explore a unique side of North Texas and discover why Texas is the 5th largest wine-producing state in the USA. Anyone that loves great wine, delicious food and having fun!




Do you offer corporate and convention group tours?


Yes, we are known for turnkey service, great pricing and customized tours sure to fit your budget and time preferences. Please contact our group sales manager by calling 817-259-WINE (9463) and pressing 2.




How much walking is involved?


Minimal walking is required, though you may choose to walk around Grapevine’s historic Main Street following your meal (time permitting).




Are gift certificates available?


Yes, they are a favorite for VIP and employee gifts, stocking stuffers and auction prizes. You may purchase certificates online here or by calling 817-259-WINE (9463)




Do the tours have anything to offer a native Texan?


Yes, our tours offer a relaxing, fun and safe way to discover a different side of North Texas that most natives haven’t seen, including three of Grapevine’s many award-winning wineries.




May I bring my dog on the tour?


No pets of any kind, please. If you have a service animal, please call ahead for accommodations.




Can I take my gun on a tour?


No. Guns, even if lawfully carried, are not allowed on our buses, nor in any of the wineries or restaurants we frequent. If you are found with a gun on a tour, you will be asked to leave the tour.




What happens if I or someone else bother other guests on the tour?


Our goal is for every guest to have a fun and enjoyable experience. Unfortunately, one drunk or disorderly individual can ruin the experience for everyone else. That is why we reserve the right to remove disruptive guests from our tour, after an initial warning. This decision will be made in the sole judgment of our professional Tour Director, and refunds will not be provided.

If another guest is bothering you, please bring it to your Tour Director's attention.




Do the tours start and end at the same place?


Yes.




Are the tours accessible by wheelchair?


Unfortunately, no.




What should I bring along?


A camera, your appetite and a fun spirit!




How many people will be on the tour?


Anywhere from 4 to 24 guests.




Are tours offered only in English?


Yes, currently. For groups of 20 guests or more that prefer ASL or Spanish please contact us in advance at 817-259-9463 to set up a private group tour.




Are restrooms available during the tours?


Yes, each stop has public restrooms.




Are we required to sign a waiver?


Yes, each guest is required to sign a waiver before the tour. Please complete the waiver link emailed to each guest upon booking.




Are the tours fast-paced?


The tours have a relaxing pace as we proceed from location to location.




How do I book a large group with guests that are paying individually?


Have your group “leader” contact 817-259-WINE (9463) and let us know the name of your group and how many guests you expect. We will place a hold for those guests. Then the guests will go online and individually reserve/pay for their tour. Please make sure to note the group name under which your reservation is being held. Also, please be sure to have all guests register by the due date given to the group "leader" to ensure availability.




Do you offer anything different for groups celebrating special occasions?


We offer a free tour for the guest of honor for bachelorette or birthday parties (or other special occasion) with 10 or more full paying guests in their group.




Are children allowed?


No minors under the age of 18 are allowed on the tour. Individuals between 18 and 21 may join as non-drinking guests and pay a discounted price.




Are non-drinking guests welcome on the tour?


Yes, please call to register all non-drinking guests at a 50% discounted tour price at 817-259-WINE (9463).




Do you donate to charity or silent auctions?


As you can imagine, we receive hundreds of requests each year. To submit a request please email info@grapevinewinetours.com.





 
 
 

© 2020 Grapevine Wine Tours, LLC