Question 1

Who should attend?

Accepted Answer

Anyone 21 and older wanting to explore a unique side of North Texas and discover why Texas is the 5th largest wine-producing state in the USA.  Our guests can expect to enjoy great wine, delicious food, and lots of fun!

Question 2

How do the tours work?

Accepted Answer

Our Tour Directors begin their hotel pick-ups Monday-Saturday at 11:30 am (lunch) and 5:30 pm (dinner) and Sunday at 12:30 p.m. (lunch).  Once all the guests are aboard, you'll get to know your Tour Director, who will tell you about Texas wine making, the north Texas wine scene and local history. Each tour includes stops at two wine-tasting locations where you will taste 4-5 wines, and a stop at a great local restaurant for a three-course meal, which of course includes more wine!  At the end of the tour, your Tour Director will return you to your original pick-up location.

Question 3

What should I wear?

Accepted Answer

Our tours are casual and comfortable. Wear what you feel good in! There will be minimal walking.

Question 4

How much do the tours cost?

Accepted Answer

Lunch tours are $120.00 per person. Dinner tours are $130.00 per person. Pricing does not include tax, or a tip for your Tour Director.

Question 5

May we bring our own alcohol to drink on the bus?

Accepted Answer

No.  We do not allow guests to bring their own alcohol on the bus.  Wine will be enjoyed at all of our venues.   We want you to remember your great time with us.  Imbibing before, or while on the bus, may prevent you from creating great memories and fully enjoying all of the wineries and the food you are served at the restaurant.      Water and snacks are available on the bus between each venue.

Question 6

What is included, and not included, in the tour price?

Accepted Answer

Your purchase price includes your transportation, Tour Director, wine tastings, a three-course meal with wine, and tips at all locations.     It does not include tax, a tip for your Tour Director and any extra wine or food you may choose to purchase.

Question 7

How long do the tours last?

Accepted Answer

Our lunch and dinner tours typically run about four hours in length. We usually allow an extra 30 minutes on our weekend dinner tours for our guests to enjoy their meals at a more leisurely pace.

Question 8

Are the wine tours conducted in rainy weather?

Accepted Answer

Yes, our tours run rain or shine. If there is inclement weather causing a tour cancellation, you will be notified.

Question 9

Do you offer lunch and dinner tours daily?

Accepted Answer

Yes, as long as we have a minimum of four guests, the tour will go on!   The only exceptions are that we do not run dinner tours on Sunday and Monday evenings, because several of our our winery venue partners are closed then.

Question 10

What if I am a local and not staying at a hotel?

Accepted Answer

Our regular pick-up hotels welcome you to park in their lots and board our bus there. The Embassy Suites DFW North and Hilton DFW Lakes offer free parking.  The Gaylord charges for parking.

Question 11

Is it ok to park at the hotels you pick up at?

Accepted Answer

Yes, parking is free at Embassy Suites DFW North and Hilton DFW Lakes. There is a fee for all parking at the Gaylord Texan Resort.  We also pick up at the Vineyards Campground if you're camping there.

Question 12

Which venues will I go to?

Accepted Answer

We have many fantastic wineries and wine-centric venues in the area. We schedule the venues based on group size, time of day and their availability. We will do our best to accommodate special requests if you contact us in advance, but can't guarantee that a particular venue will be on your tour.

Question 13

When is the meal served?

Accepted Answer

Typically lunch tours enjoy their meal at the second stop (approx. 1:00 p.m.) and dinner tours enjoy their meal at the first, second or third stop (either 6:00 p.m, 7:00. or 8:00-8:30 p.m.).  We encourage you to have a snack before you start your tour, because it may be a few hours before you eat.  Your Tour Director may also provide a snack on the bus.    And please, limit your pre-tour drinking -- we want you, and your fellow passengers, to enjoy the whole experience!

Question 14

Is a tip for the Tour Director included in the price?

Accepted Answer

No. Your Tour Director will certainly appreciate a tip at the end of your tour, but it is not required.  If you don't want to or forget to bring cash, give us a call at 817-259-WINE (9463) and we'll add one to the credit card you used to purchase your ticket, before or after your tour.

Question 15

Will I see grapes growing in a vineyard?

Accepted Answer

The Grapevine area is known for its wineries and wine-centric venues, not its vineyards, as the local soil is not conducive to growing quality grapes.  Therefore, all of our wineries grow their grapes outside of Grapevine, most often in west Texas or down in the hill country.  Wineries produce wine, and you will be tasting wine in their tasting rooms, or you may visit a wine-centric venue with a curated selection of wines they want to share with our guests.

Question 16

Where do you pick up at the hotels?

Accepted Answer

Embassy Suites DFW North: Ballroom entrance on the west side of the hotel (map)   Hilton DFW Lakes: Main lobby circle drive entrance near the bell stand (map)   Gaylord Texan: Tour lobby entrance (map)   The Vineyards Campground:  Gate house by the American Flag

Question 17

What are the hotels' addresses you pick up at?

Accepted Answer

Embassy Suites DFW North - 2401 Bass Pro Drive, Grapevine, TX 76051 Hilton DFW Lakes Hotel - 1800 Texas 26, Grapevine, TX 76051 Gaylord Texan Resort - 1501 Gaylord Trail, Grapevine, TX 76051 The Vineyards Campground - 1501 N. Dooley St., Grapevine, TX. 76051

Question 18

What if I have special dietary needs?

Accepted Answer

You may order vegetarian meals at all our restaurants.  All of our restaurant partners can provide gluten-free as well, but please let your Tour Director as well as your server know in advance.    Our  restaurant partners may be able toprovide vegan meals, but none of our venue partners serve vegan wine.    If you have allergies, please bring them to the attention of your server, as you would at any other restaurant.  We have found that our restaurant partners do their best to accommodate our guests, although it's never guaranteed.

Question 19

Can I shop during the tours?

Accepted Answer

You may buy wine and, in some cases, wine related accessories at our wineries. Also, we may have extra time during our weekday lunch tours, which might allow for some shopping time in historic Downtown Grapevine, although that's never guaranteed.

Question 20

Are there any beverages other than wine offered on the tours?

Accepted Answer

At the restaurant stop, you may enjoy a soft drink, iced tea, coffee or water with your meal at no additional charge.    At our partner wineries and wine-centric venues, non-alcoholic alternatives (other than water) are not guaranteed.

Question 21

How soon should I book in advance?

Accepted Answer

Our weekend tours sell out regularly, so we recommend you book as soon as you know your preferred date to ensure a seat on our tour.

Question 22

Can I pay/book online?

Accepted Answer

Yes! Click Here!     If you'd prefer to pay manually, give us a call at 817-259-WINE (9463) and we will take care of you!  Our phones are answered 7 days a week, 9 am - 6 pm.

Question 23

Do I need to print tour tickets?

Accepted Answer

No, please give your name, or the name under which your party was booked to your Tour Director as you board the tour bus.

Question 24

Do I have to purchase tickets in advance? Can I pay cash?

Accepted Answer

All tickets must be pre-paid via credit card. Our Tour Directors do not accept any form of payment other than tips. You MUST have a reservation prior to the tour.    We strongly encourage you to book as far in advance as possible, since nearly every weekend is selling out.

Question 25

What is your cancellation and rescheduling policies?

Accepted Answer

Due to our venue partners' need to fully prepare for our guests, all changes (cancellations and reschedules) MUST be made no later than noon on the day before your tour.  Please call us at 817-259-WINE (9463) as soon as you know you know you'll need a change.

Question 26

If a tour is sold out, is there a waiting list?

Accepted Answer

Yes, please call 817-259-WINE (9463) to be placed on the waiting list if you are unable to book on your preferred date.

Question 27

Can I book a private tour?

Accepted Answer

Yes.  Private tours can be scheduled on any day but Saturday.   There is a minimum guest requirement and there may be an additional charge.  Please call 817-259-WINE (9463) and let us help you plan a fabulous private tour with your own 24-passenger bus, a Tour Director just for your group, and customized stops!

Question 28

Are gift certificates available?

Accepted Answer

Yes, they are a favorite for VIP and employee gifts, stocking stuffers and auction prizes. You may purchase certificates online here or by calling 817-259-WINE (9463).

Question 29

How do I redeem my gift certificates?

Accepted Answer

If your certificates were purchased before January 1, 2020 please call 817-259-WINE (9463) to make your reservation and let us know your gift certificate number. Your Tour Director will collect your gift certificates at the beginning of the tour, so be sure to bring them with you.   If your certificates were purchased after January 1, 2020 please enter your gift certificate number at the payment information section when making your reservation.   Your gift certificates never expire, and are non-refundable.

Question 30

How much food is served on the tours?

Accepted Answer

You will enjoy a three-course meal, including a salad or soup, entree and dessert. Plus wine, of course!

Question 31

What restaurant will we visit for our meal?

Accepted Answer

We typically visit Farina's, Ascension, or Winewood Grill.  Give us a call at 817-259-9463 a day or two before your tour and we will likely be able to tell you which one of these you will visit.

Question 32

Are cameras allowed on the tours?

Accepted Answer

Yes!!  Please take as many photos as you like and make sure to share and check in on social media, too!

Question 33

Do you offer corporate and convention group tours?

Accepted Answer

Yes, we are known for turnkey service, great pricing and customized tours sure to fit your budget and time preferences. Please call 817-259-WINE (9463) and press 2, or call Robbyn directly at 972-571-9809.

Question 34

How much walking is involved?

Accepted Answer

Minimal walking is required, though you may choose to walk around Grapevine’s historic Main Street following your meal (time permitting).

Question 35

Do the tours have anything to offer a native Texan?

Accepted Answer

Yes, our tours offer a relaxing, fun and safe way to discover a different side of North Texas that many Texans haven’t seen, including a few of the area's many award-winning wineries and wine-centric venues.

Question 36

Can I bring my children along on a tour?

Accepted Answer

No minors under the age of 18 are allowed on the tour. Individuals between 18 and 21 may join as non-drinking guests and pay a discounted price.

Question 37

May I bring my dog on a tour?

Accepted Answer

No pets of any kind, please. If you have a service animal, please call ahead for accommodations.

Question 38

Can I take my gun on a tour?

Accepted Answer

No. Guns, even if lawfully carried, are not allowed on our buses, nor in any of the wineries, wine-centric venues or restaurants we frequent. If you are found with a gun on a tour, you will be asked to leave the tour.

Question 39

What happens if I or someone else bother other guests on the tour?

Accepted Answer

Our goal is for every guest to have a fun and enjoyable experience. Unfortunately, one drunk or disorderly individual can ruin the experience for everyone else. That is why we reserve the right to remove disruptive guests from our tour, after an initial warning. This decision will be made in the sole judgment of our Tour Director, and refunds will not be provided.

If another guest is bothering you, please let your Tour Director know.

Question 40

Do the tours start and end at the same place?

Accepted Answer

Yes.  Your Tour Director will drop you off at the same place he picked you up at.

Question 41

Are the tours accessible by wheelchair?

Accepted Answer

Unfortunately, no.

Question 42

What should I bring with me on a tour?

Accepted Answer

A camera, your appetite and a fun spirit!  We also recommending, but do not require, that you wear a mask on the bus and when you are not seated at one of our partner venues.

Question 43

How many people will be on the tour?

Accepted Answer

Anywhere from 4 to 24 guests.

Question 44

Are tours offered in Spanish?

Accepted Answer

Our classic (non-private) tours are in English.    If you are a group and would like to book a private tour with a Spanish-speaking Tour Director, please call us in advance at 817-259-9463.  Our Tour Director will speak in Spanish to your group, but all our venues will speak English.  While at the venues our Spanish-speaking Tour Director can help with translation as needed

Question 45

Are restrooms available during the tours?

Accepted Answer

Yes, each stop has public restrooms.

Question 46

Are we required to sign a waiver?

Accepted Answer

Yes, each guest is required to sign a waiver before the tour.  This is part of the sign-in process when you board the bus.

Question 47

Are the tours fast-paced?

Accepted Answer

The tours have a relaxed pace as we proceed from venue to venue.

Question 48

How do I book as a (non-corporate) group?

Accepted Answer

To book as a group, call 817-259-WINE (9463) and let us know the name of your group, and how many people you expect.  You will either need to pay for your entire group at one time, or tell your guests to book individually as soon as you do to ensure that all your guests get seats.  Please make sure that all of your guests note the group name when making their reservation so we can make sure you are all placed on the same tour bus.

Question 49

Do you offer anything for groups celebrating special occasions?

Accepted Answer

We offer a free tour for the guest of honor for bachelorette or birthday parties (or other special occasion) with 10 or more full-price guests in their group.  This offer is available for only one guest (whether drinking or no drinking), no matter how large the group, and may not be combined with any other offers.  This offer also does not apply to private tours.  Please call 817-259-9463 to book  as this offer is not available if you book through the website or on the day of the tour.

Question 50

Are non-drinking guests welcome on the tour?

Accepted Answer

Yes, please call to register all non-drinking guests at half the full tour price at 817-259-WINE (9463).  Please note that our winery and wine-centric venues are boutiques designed to showcase their own wines; therefore, their selection of non-alcoholic beverages may be limited.

Question 51

Do you donate to charity or silent auctions?

Accepted Answer

As you can imagine, we receive hundreds of requests each year. To submit a request, please email robbyn@grapevinewinetours.com.

Question 52

What is your Covid safety protocol?

Accepted Answer

Because the health and safety of our guests are always our top priorities, we’ve instituted the procedures outlined below to keep you safe during your tour.  These continue to evolve, so check here frequently. ​ Buses: ​​ Seats, handles, and all surfaces are fully sanitized after every tour. We disinfect the entire bus after every tour.   Guests: ​​ NEW!  PLEASE bring a mask with you, as some of our venues require them while on site. Hand sanitizer is available on the bus.  Masks are encouraged while on the bus. We’ll follow our wineries’ and restaurants’ procedures while at their sites.