Frequently Asked Questions

Do you accept returns?


Yes, returns are only accepted if the items are defective.




Do you accept exchanges?


No. Please understand that everything on this site is handmade-to-order. We do not accept exchanges.




Shipping time?


We use USPS to ship all our orders. Standard shipping time is usually 3-5 business days.




Is everything handmade?


Yes! Everything item on this site is handmade-to order. We ensure that every order is made with care and quality yarns.